Privacy Policy

We do not provide any third party with any individually identifiable information other than that which is necessary to complete your order.  Specifically, we give your name, shipping address, phone number, e-mail, and other information to our shipping carrier.  We also supply your name, billing address, and credit card information to the credit card processor who bills your account.  We have very strict guidelines requiring all third parties to keep any shared personal information confidential.

Personally Identifiable Information
When you make a purchase on our site, you provide the following information:

  • Name
  • E-mail address
  • Billing and shipping address
  • Telephone number
  • Type of credit card you are using
  • Credit card number and expiration date, or other form of payment

Cookies are bits of electronic information placed over the internet onto your computer that web sites use to remember information about users.  We use transient cookies to provide continuity from page to page on our “shopping cart” features.  Within a single visit, these cookies store information such as your shopping list to simplify checkout.  They do not contain or store any personally indentifying information.

Dispute Resolution
We will remedy any errors or wrongful actions arising in connection with our privacy policy.  Our company processes all disputes through e-mail, phone, or fax.  Please send your written comments to This email address is being protected from spambots. You need JavaScript enabled to view it. and allow up to 48 hours to receive a reply.

Stated Use
The collected information is used by U.S. Jack CO. or an agent that processes data only on our behalf for the completion of the stated purposes.  Information is retained for an indefinite period of time.

Children’s Online Policy
Our site is designed for business purposes only and we sell products intended for purchase by adults.  We do not accept inquiries from persons under 18 years of age.  If you make a purchase on our site, you are representing that you are an adult.  If you are under the age of 18, you must ask a parent or guardian to assist you in using this website.

Please let us know if there are other questions you have about shopping at U.S. Jack CO.  You may contact us via the methods outlined above.

Security Policy

Protecting your personal and payment information is very important to us.  We utilize Secure Sockets Layer (SSL) technology to protect the security of your online order information.  SSL encrypts your order information so that it may only be decoded by U.S. Jack CO.  To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server.  If you see an unbroken key or a closed lock (depending on your browser), SSL is functioning and the connection is secure.  Another way to be sure you are accessing a secure server is by checking the URL line of your browser: when secure, the first characters of the site address will change from “http” to “https.”

Some versions of browsers and some firewalls don’t allow communication through secure servers.  If that is the case, you will not be able to connect to the server.  This protects you from mistakenly placing an order through an unsecured connection.  If you cannot access the secure server for any reason, please call customer service at 269-925-7777 or 1-800-535-2257.

Please let us know if there are other questions you have about shopping at U.S. Jack CO.  You may contact us via the methods outlined above.

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